Shipping

Due to the custom nature of our products, most orders are usually delivered within 2 weeks.

All orders generally take 2-5 days to be created and shipped. This can increase slightly during sales periods. Transit time vary by country (listed below).

Estimated Transit Times:
USA: 5-7 working days
CA, AUS, UK: 5-7 working days
Europe: 5-10 working days
Rest of world: 10-15 working days

Shipping prices are a flat fee:
USA & CA: $5.99
UK: £2.99

AUS & NZ: $5.99
Europe: $9.95
Rest of world: $5.99

Note: If there is an issue with your order (e.g. new pet photo needed), this understandably will extend your production time.

All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available.

During the holiday period (Nov/Dec), our couriers experience a surge in parcels so please expect longer delivery times.